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Frequently Asked Questions

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•COD - Cash on Delivery

Yes! If your order total is Php. 999.00 and above.

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Returns, Refunds & Exchange

All products has 15 Days Return & Exchange privilege upon receipt of the item

We are only granting return and exchange privilege to manufacturing and delivery issues:

•Damage upon delivery of the courier
•Wrong item received

These are the instances that the warranty-grant will NOT apply:

•Voluntary damages
•Wear and tear or minimal damages due to daily use

Should you want to exchange the item for different peacocking product, simply contact us here :

Contact Us


The customer requesting for exchange must shoulder the shipping costs back to our Fulfilment Center and back to their shipping address
As long as the product that arrived at the office is undamaged, the replacement item will be immediately shipped back to the customer
Upon thorough investigation, Peacocking has the right to approve or disapprove any claims presented.

All products has 15 Days Refund privilege upon receipt of the item

We are only granting return and exchange privilege to manufacturing and delivery issues:

•Damage upon delivery of the courier

•Wrong item received

For More information, please check our refunds policy.

Refund Policy

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